How to become a customer

Following the free counselling provided by the tax advisor over the phone to the potential customer, the advisor sends an email with the link to the counselling service for it to be purchased, as well as the quote and description of the service.

The customer purchases the product via the “piattaforma aderisci” aimed exclusively at on-booting new customers.

The customer purchases the service via paypal/stripe or credit card. For purchases by bank transfer, the customer must contact the consultant and obtain the IBAN details of Fare Impresa 24 SRL.

At the end of the electronic payment procedure, the customer proceeds to sign the contract by means of an OTP SIGNATURE, to identification, and finally to due diligence in accordance with the regulations in force.

Once the process has been completed, the consultant, usually within a maximum of 24 working hours, requests further documentation (if necessary), copies of identity documents, and starts the process of opening the VAT number by submitting the 'opening questionnaire' to the customer.

The cloud area and the e-invoicing platform are activated once the VAT opening process has been completed and not before. Usually 24 hours after the opening of the VAT code.

In the case of a switch to Partitaiva24 (i.e. the customer does not apply to us to open a VAT number), the cloud area and the e-invoicing platform are activated once our administration has completed the manual verification of the correctness and completeness of the customer's documents, the due diligence and the compilation of contracts and contractual documentation.